Definitions and Interpretation
collectively all information that you submit to Norwich Residential Maintenance Ltd via the Website.
Norwich Residential Maintenance Ltd, or us
Norwich Residential Maintenance Ltd, a company incorporated in England and Wales with registered number 06856710 whose registered office is at Church Road, Swainsthorpe, Norfolk, NR14 8PH;
User or you
any third party that accesses the Website and is not either (i) employed by Norwich Residential Maintenance Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Norwich Residential Maintenance Ltd and accessing the Website in connection with the provision of such services; and
the website that you are currently using, www.norwichresidentialmaintenance.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
- the singular includes the plural and vice versa;
- a reference to a person includes firms, companies, government entities, trusts and partnerships;
- “including” is understood to mean “including without limitation”;
- reference to any statutory provision includes any modification or amendment of it;
- We may collect the following Data, which includes personal Data, from you:
- Job Title;
- Contact Information such as email addresses and telephone numbers;
- Demographic information such as post code, preferences and interests;
- Financial information such as credit / debit card numbers;
- IP address (automatically collected);
- Web browser type and version (automatically collected);
- Operating system (automatically collected);
Our Use of Data
- For purposes of the Data Protection Act 1998, Norwich Residential Maintenance Ltd is the “data controller”.
- We will retain any Data you submit for 1 month.
- Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.
- All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
- Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
- internal record keeping;
- improvement of our products / services;
- New Business Enquiries Fault reporting ;
Third Party Websites and Services
- Norwich Residential Maintenance Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by Users of this Website.
Links to Other Websites
Changes of Business Ownership and Control
- We may also disclose Data to a prospective purchaser of our business or any part of it.
- In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Controlling Use of Your Data
- Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
- use of Data for direct marketing purposes; and
- sharing Data with third parties.
Functionality of the Website
- To use all features and functions available on the Website, you may be required to submit certain Data.
Accessing Your Own Data
- You have the right to ask for a copy of any of your personal Data held by Norwich Residential Maintenance Ltd (where such Data is held) on payment of a small fee, which will not exceed £5.00.
- Data security is of great importance to Norwich Residential Maintenance Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
- If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
- We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
Transfers outside the European Economic Area
- Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.
- Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
Contact Form on Website
Please note we use reCAPTCHA from Google to control spam emails. By sending a message via the contact forms, you agree with their terms and conditions (see links below)